Frequently Asked Questions

🚚 How long does delivery take?

We aim to dispatch all orders within 1–2 working days. Delivery is available via Royal Mail Tracked 24 and Tracked 48.

📦 How much is delivery?

• Royal Mail Tracked 48 – £3.99
• Royal Mail Tracked 24 – £4.99

🔄 Can I return my order?

Yes. We accept returns within 14 days of delivery, provided the item is unworn, unused, has tags attached and is in its original packaging.

Customers are responsible for return postage unless the item is faulty or we’ve sent the wrong item.

🎁 Do you have a rewards programme?

Yes! You’ll earn points every time you shop with us.

You can also earn points for creating an account, leaving reviews and more. Points can be redeemed for rewards, discounts and free gifts.

👶 Do you restock sold-out items?

Some products may be restocked depending on availability. Follow us on social media or join our VIP Club to be the first to hear about restocks.

💌 How can I contact you?

You can contact us via our Contact page or by email. We’ll always do our best to respond within 24 hours.

🛍️ Can I change or cancel my order?

your order hasn’t been dispatched yet, please contact us as soon as possible and we’ll do our best to help.

⭐ What payment methods do you accept?

We accept all major debit and credit cards, along with any payment methods available through Shopify Checkout, such as Apple Pay, Google Pay and Klarna.